PLEASE READ THIS INFORMATION BEFORE YOU MOVE ON TO THE REMAINDER OF THESE GENERAL TERMS AND CONDITIONS

Everything contained in these Terms (see Section 1.2 below for how "Terms" is defined) is important and should be read by you, but we would like to draw your attention in particular to the following Sections in these General Terms and Conditions (“General Terms and Conditions” is defined in Section 1.2 below) and the important terms and conditions that they contain. These Sections have the potential to affect your interests. It is important that you read the Sections themselves and not rely on the short summaries below:

• By registering for an Account (defined in Section 4.1 below) and/or accessing or using any part of the Services (defined in Section 1.1 below) you are entering into a legally binding contract. That contract is between you and us and it incorporates all the terms, conditions, rules and documents forming the “Terms” (explained and defined in Section 1.2 below). Please read Section 1 carefully.
• You must be 18 or over and meet certain other eligibility criteria and requirements to register for an Account and use the Services. It is also important that you determine whether your use of the Services is illegal in your home jurisdiction or (if different) your current location, and you may not use the Services if this is the case. Please read Section 4 carefully.
• We will need to complete our Verification Checks (defined in Section 6.1) before you can do certain things in connection with your Account. We may also run Verification Checks on an ongoing basis after your Account has been opened. If we’re unable to complete our Verification Checks to our reasonable satisfaction, we will have the right to suspend and, ultimately, to close your Account, and we may pass on any necessary information to the relevant authorities. Please read Section 6 carefully.
• You may only register for one Account. If we discover that you have opened and/or operated more than one Account (which we call a “Duplicate Account”), we will have certain rights, including the right to close your Duplicate Account(s) (and in some circumstances your original Account too) and to void Transactions (defined in Section 4.1 below), Bonuses (defined in Section 13 below) and/or winnings. Please read Section 8 carefully.
• Withdrawing your funds: You will usually be able to withdraw your available balance at any time, but there are certain circumstances in which we will be entitled to delay or withhold withdrawals. Please read Section 11 carefully.
• Maximum winnings limits apply to our Services: This means that, regardless of the amount you stake and no matter how much you appear to have ‘won’, you will only be entitled to receive up to the maximum winnings limit. Please read Section 11.5 carefully.
• We do not have to accept your bets: We are entitled to decline to accept all, or part, of any Transaction (defined in Section 4.1). If we decline all or part of a Transaction, we may offer a different/amended Transaction (e.g., on different odds) in place of the declined part of the Transaction, which part you are free to accept or decline as you wish. We do not have to tell you our reasons for taking these actions. Please read Section 12.1 carefully.
• We may suspend markets/settlement and/or declare Transactions void in certain circumstances: such as, for example, where the integrity of an event has been called into question, or we suspect that the Transaction has been affected by match fixing, price or pool manipulation, other forms of cheating or other suspicious activity. Please read Section 14 carefully.
• We will not tolerate fraudulent activity, cheating or any other “Prohibited Activities” (defined in Section 16 below). If you do any of these things, we will have certain rights, including the right to suspend and, ultimately, close your Account, to avoid relevant Transactions and/or to withhold funds (including winnings). Please read Section 16 and Section 17 carefully.
• Errors, Malfunctions, and Interruptions: If any part of the Services suffers an Error, Malfunction, or Interruption (as each of those terms are defined in Section 22 below) we have certain rights including (but not limited to) the right to suspend the affected event/market while we investigate and/or void affected Transactions. This includes circumstances where the problem is not obvious to you or us and is only discovered by us when we check or verify the result of a Transaction and/or gameplay retrospectively. Please read Section 22 carefully.
• In certain circumstances, our liability to you is limited or excluded: When you access and use the Services, it is important that you understand what we are liable for, when limits to our liability will apply (and what those limits are), and what we are not liable for. It is also important that you understand that we will not be liable to you under these Terms, and nor do we owe you a duty of care, in respect of our compliance or otherwise with any regulatory obligations that we may be under from time to time, including those relating to 'responsible gambling', 'social responsibility' or similar. Please read Section 23 carefully.
• Your obligation to compensate us. You may be required to compensate us if we suffer losses because you have engaged in a Prohibited Activity. Please read Section 24 carefully.
• We may sometimes take actions in relation to your Account for legal and/or regulatory reasons including where required to do so by the terms of our license and/or a regulatory authority. These actions include running certain Verification Checks, restricting/closing your Account, and preventing you from taking up Bonuses and/or completing Bonuses. Please read Sections 6, 13.5, and 17.5 carefully.

• 1. Introduction - These General Terms and Conditions and Other Important Terms that Apply to You
• 2. Who We Are
• 3. Changes To These Terms and/or the Services
• 4. Account Eligibility and Registration
• 5. Account Opening
• 6. Account Verification
• 7. Account Security
• 8. Duplicate Accounts
• 9. Dormant Accounts
• 10. Deposits, Currency Exchange, and How Your Funds Are Held and Protected
• 11. Withdrawals
• 12. Placing Transactions and Transaction Confirmation
• 13. Promotions, Bonuses and Offers
• 14. Transaction Settlement and Payouts, Including Our Right to Suspend Markets/Events
• 15. Sports and Special Event Betting
• 16. Prohibited Activities
• 17. Suspension, Limitation, and Closure of Your Account by Us
• 18. Closing Your Own Account
• 19. Your Equipment
• 20. Software and Technology
• 21. Third Party Content
• 22. Malfunctions, Errors and Interruptions
• 23. Our Liability to You
• 24. Your Responsibility to Us, Our Right of Set-Off
• 25. Responsible Gambling
• 26. Intellectual Property Rights
• 27. Privacy and Cookies
• 28. Other Important Legal Terms
• 29. Complaints and Disputes, Governing Law and Jurisdiction

1.1 When you register for an Account with us (“Account” is defined in Section 4.1 below) and/or use or access any of the betting, gaming and/or gambling products or services (including the Sportway Entertainment (Pvt) Ltd.com website and mobile application), and/or any other websites or applications that we own or operate (together the “Services ”), you will be entering into a legally binding agreement with us.

1.2 Not all of the terms and conditions that apply between you and us are set out in these General Terms and Conditions (the “General T&C”) – some of them are contained in separate documents in order to avoid these General Terms and Conditions becoming too long. We cross-refer to these other documents and provide you with links to them below. They are still important terms which form part of the legal agreement between you and us, and you should read and understand them just like the rest of these General Terms and Conditions. These cross-referenced terms which (together with these General Terms and Conditions) form the binding agreement between you and us (which we refer to in this document as the/these "Terms") include the following :

• (i) in addition to the general Bonus terms set out in Section 13 below, the specific terms/rules for any Bonuses that we offer from time to time, which terms/rules will be available on the relevant Bonus page/s of the Website (“Bonus/es” is defined in Section 13.1 below).

1.3 In the event of any inconsistency between these General Terms and Conditions and the terms listed above, these General Terms and Conditions will (unless stated otherwise) to that extent prevail.

1.4 Please read the Terms carefully before registering for an Account or otherwise accessing any part of the Services. If you do not accept the Terms, you may not use, visit or access any part of the Services.

2.1 References in these Terms to “Sportway Entertainment (Pvt) Ltd”, “we”, "our " or “us” in relation to: This Act may be cited as the Betting and Gaming Levy Act, No. 40 of 1988

Subject to the other provisions of this act, and notwithstanding any other law, there shall be charged and levied for the year commencing on April 1st. 1988, and in respect of every year thereafter, on every person who carries on in Sri Lanka, whether lawfully or unlawfully, during that year (for whatever period)

• (a) the business of bookmaker; or
• (b) the business of gaming, a levy (hereinafter referred to as the “Levy”) equivalent to the respective amounts set out in the Schedule to this Act.

2 of 7 of 2001 2 of 9 of 2005 Provided however, that where any person commences to carry on any such business as is referred to in paragraph (a) or (b) on or after October 1 of any year, he shall be liable to pay half the levy payable by him under this Act, for that year.

(1A) Every person who is liable to pay the levy under subsection (1) shall, in addition to the payment of such levy, be charged a levy at the rate of five per centum, on the gross collection of the businesses referred to in paragraphs (a) or (b) of subsection (1) carried on by him in respect of each month:

Provided however, the person who is liable to pay the levy under this subsection, shall not be liable to pay the Value Added Tax under the Value Added Tax Act, No.14 of 2002 or the Nation Building Tax under the Nation Building Tax Act, No.9 of 2009, on such collection: Provided further, that any person whose gross collection in respect of the businesses referred to in paragraphs (a) or (b) of subsection (1) does not exceed one million rupees per month, such person shall not be liable to pay the levy required to be paid under this subsection.

(1B) Every person who is liable to pay the levy under subsection (1A), shall (a) on or before the twentieth day of the month following the end of the relevant quarter, furnish to the Commissioner General either in writing or by electronic means a return in such form and containing such particulars as may be specified by the Commissioner General, of the gross collection of such person; and (b) pay such levy in respect of each month, on or before the end of the first week of the month following the end of that month.

(1C) Where any person who is liable to pay the levy under subsection (1A), fails to pay the levy thereof, the provisions of subsections (2), (3), (4), (5) and (6) of section 4 of this Act shall, mutatis mutandis apply in respect of such failure to pay the levy payable under subsection (1A).

(1D) For the purposes of this section - (a) “gross collection” means the total amount recovered from the business of bookmaker or business of gaming in respect of that month; (b) “relevant quarter” means the period of three months commencing on the first day of January, first day of April, first day of July or first day of October of any year.”

Nothing in the preceding provisions of this section shall be construed as conferring legality on any business referred to in this section if such business is prohibited by law. 2A (1) Every person who, on or after January 1, 2013, carries on the business of a bookmaker or gaming, as is referred to in subsection (1) of section 2, shall register with the Department of Inland Revenue, within five months from the date of commencement of this Act or within one month from the date of commencement of the business as the case may be.

The Commissioner General shall issue a certificate of registration containing the name, address, registration number and any other particulars as may be determined by him to every person registered under subsection.

Every person who acts in contravention of the provisions of subsection (1), shall commit an offense and shall, on conviction after summary trial by a Magistrate, be liable to a fine not exceeding ten million rupees or to imprisonment of either description for a term not exceeding six months or to both such fine and imprisonment.”

Changes to these Terms

3.1 We may change the Terms from time to time for a number of reasons including to comply with applicable laws and regulations, to reflect changes to the Services, for security purposes, and/or to reflect changes in our business practices or operations.

3.2 Minor or insubstantial changes may be made at any time and will become effective immediately on posting to this (or any other relevant) page and accordingly you are advised to review the Terms on a regular basis.

3.3 Material changes will be notified to you reasonably in advance of such changes taking effect, either by means of an in-Service notification or via email to your registered email address.

3.4 If you do not agree to any change in the Terms, you should immediately stop using the Services and close your Account. If you continue to use the Services after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.

Changes to the Services

3.5 We may make changes to, or modify, correct, suspend, add to, remove from, or discontinue, any aspect of the Services (or any part of them) from time to time without liability to you.

4.1 To use the Services and to make any bets, wagers, stakes, and/or similar transactions (together “Transactions”), you must first register and be accepted for an Account with us (“Account”).

4.2 To be eligible to open an Account and use the Services, you must meet all of the following criteria and by registering for an Account you promise to us that you:

• (a) are over 18 years of age and of legal capacity to enter into these Terms and use the Services;
• (b) are acting solely for your own personal use in connection with your Account and your use of the Services (i.e., you are not acting on behalf of any other person or entity);
• (c) are not self-excluded from gambling and are not otherwise prohibited for any reason from gambling or from using the Services;
• (d) do not already have an Account with us (see Section 8 below for more information about Duplicate Accounts);
• (e) accept that there is a risk of losing money when using the Services and you are responsible for any such loss;
• (f) are not a Sportway Entertainment (Pvt) Ltd employee or related to a Sportway Entertainment (Pvt) Ltd employee;
• (g) are not senior management of a Sportway Entertainment (Pvt) Ltd third party supplier; and
• (h) have not previously had an Account with us (or any member of our corporate group) which we (or that member) have restricted or closed for any reason.

4.3 Access and/or use of the Services may be illegal for people who are residents of, or are located in, certain countries. You are solely responsible for determining whether your access and/or use of the Services is prohibited by applicable laws in your home country or (if different) in your location and you may not access and/or use the Services if this is the case.

5.1 To register for an Account, you must complete the required registration form by providing certain personal information.

5.2 All information supplied by you when registering for an Account must be complete, accurate, and not misleading in all respects.

5.3 You must keep your registration and Account details up to date. This, and your Account information, may be amended in the “My Account” section when logged into your Account or by contacting us. It is particularly important that you update us about any information that affects your use of the Services (for example, your payment method and contact details) as quickly as possible. If you require any assistance, please Contact Us.

5.4 By registering for an Account, you promise and confirm to us that you meet the eligibility criteria in Section 4 above and that all information you provide when registering for an Account (and subsequently) is complete, accurate, and not misleading.

5.5 We are not obliged to accept the registration for an Account.

6.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify your age, identity, address, location, financial circumstances, and the source of the funds you deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask you to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example (but without limitation) a copy of your passport, driving license, birth certificate, financial statements, documents to support the expenditure on your Account, proof of address and/or any other documents / evidence that we may reasonably require.

6.2 Underage gambling is a criminal offense. If we discover (after you've opened an Account) that you are under 18 years of age:

• (a) your Account will be closed;
• (b) any deposits you have made will be returned to you;
• (c) all Transactions made via your Account will be void; and
• (d) we may make a report to the relevant regulatory or law enforcement authorities.

6.3 By registering for an Account, you acknowledge and agree that we are entitled to conduct any Verification Checks that we may reasonably require and/or are required by applicable laws/regulations. We will carry out Verification Checks during Account registration, and we may also need to carry out additional/enhanced Verification Checks at certain points afterwards for example where particular financial thresholds are reached and/or if certain risk factors arise or change, in each/either case as reasonably required for us to comply with our legal and regulatory obligations. You agree to promptly provide any information/documentation we may reasonably request in relation to such Verification Checks.

6.4 Until we have received all requested information/documents and completed our Verification Checks to our reasonable satisfaction, we will restrict or place limits on your Account in any manner that we reasonably deem to be appropriate including by preventing you from accessing the Services, entering into any Transactions, or from making withdrawals. If our Verification Checks cannot be completed to our reasonable satisfaction, your Account will be suspended and, ultimately, may be permanently closed. In this event, we may also be required by applicable regulation and/or a relevant authority to withhold funds in your Account.

6.5 We may supply the information that you have given us to authorized credit reference agencies, fraud prevention agencies, and/or other authorized third parties for use in identification and credit checks and for fraud detection and prevention purposes. We may also share your information with our regulators.

6.6 Your personal information will be processed in accordance with our Privacy Policy (see Section 27 below).

7.1 We allow our customers to choose their own username and password combination for their Account as well as a 4 digit passcode for accessing Sportway Entertainment (Pvt) Ltd apps on their mobile devices (together the “Login Credentials”).

7.2 You must keep your Login Credentials secret and confidential at all times and never share them with someone else.

7.3 You are responsible for all Transactions made via your Account and any other activities taking place on/via your Account where your Login Credentials have been entered correctly and/or if your Account has been accessed via Touch ID, Fingerprint log in, Face ID, Passcode, ‘Keep me logged in’, or any similar facility on your device/s (and in each of these cases, whether or not authorized by you).

7.4 We recommend that you change your Login Credentials regularly. If, at any time, you suspect that someone else is aware of your Login Credentials, you should change them immediately via your Account settings. If you forget part or all of your Login Credentials, please Contact Us.

7.5 If you activate Touch ID, Fingerprint log in, Face ID, Passcode, ‘Keep me logged in’ and/or any similar facility on your device/s and you suspect that someone else could be accessing your Account via any of these facilities, you should immediately disable the relevant facilities from your device/s and contact our customer service hotline.

7.6 If (a) we have authorized you to nominate a specific person to access your Account on your behalf (for example to assist you with a visual or other impairment) and (b) we have expressly approved that person following satisfaction of our verification checks and any other conditions we may have imposed, you will then be permitted to allow that person to access your Account provided that you will be solely responsible for all Transactions and other activities made or placed by such person using your Account details regardless of whether such Transactions/activities have been authorized by you or not.

7.7 Please note that cardholder details and any other sensitive data should never be sent to us by unencrypted email. If you need assistance with sending encrypted emails or sending us sensitive data please Contact Us.

7.8 The current balance and Transaction history of your Account may be viewed at any time once you have logged into your Account.

8.1 You may open only one Account. If we discover or have reason to believe that you have opened more than one Account, each such additional Account will be classified as a "Duplicate Account". We are entitled, in respect of each Duplicate Account:

• (a) to close such Duplicate Account leaving you with only the original Account (unless we have reason – for example if you have deliberately or fraudulently opened more than one active Account – to close all your Accounts);
• (b) to treat all Bonuses and/or free bets using the Duplicate Account (and if applicable the original Account), and all winnings accrued from such Bonuses and/or free bets, as void; and
• (c) to void all unsettled and/or future Transactions on the Duplicate Account (and all winnings accrued from such Transactions).